Terms of Use
Last Updated: July 7, 2025
Welcome to Zenotriavelo. These Terms of Use govern your access to and use of our website, online educational platform, courses, and related services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you may not use our services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after modifications constitutes acceptance of the updated terms.
2. Account Registration and Security
To access certain features of our platform, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
You must be at least 18 years old to create an account. If you are under 18, you may use our services only with the involvement and consent of a parent or legal guardian.
3. Course Access and Enrollment
When you enroll in a course, you receive a limited, non-exclusive, non-transferable license to access and view the course content for personal, non-commercial use only.
3.1 License Restrictions
You may not:
- Share your account credentials or course access with others
- Download, reproduce, distribute, or publicly display course materials without written permission
- Modify, create derivative works, or reverse engineer any course content
- Use course materials for commercial purposes or resale
- Remove or alter any copyright, trademark, or proprietary notices
3.2 Course Availability
We strive to maintain continuous access to enrolled courses, but we reserve the right to modify, update, or discontinue courses at any time. Course content, instructors, and availability may change without prior notice.
4. Payment and Refunds
4.1 Pricing and Payment
All prices are displayed in Australian Dollars unless otherwise specified. You agree to pay all fees associated with your course enrollments or subscriptions. Payment is due immediately upon enrollment unless otherwise stated.
We accept payment through designated payment processors. By providing payment information, you represent that you are authorized to use the payment method provided.
4.2 Refund Policy
Refund eligibility depends on the specific course or subscription terms. Generally, refund requests must be submitted within the designated timeframe specified at the time of purchase. Refunds are processed at our discretion and in accordance with applicable consumer protection laws.
Digital course materials that have been accessed or downloaded may not be eligible for refund.
5. User Conduct and Responsibilities
You agree to use our services in compliance with all applicable laws and regulations. You will not:
- Violate any local, state, national, or international law
- Infringe upon the intellectual property rights of others
- Transmit harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems or user accounts
- Harass, threaten, or harm other users or instructors
- Post or transmit offensive, defamatory, or inappropriate content
- Engage in fraudulent activities or misrepresent your identity
- Use automated systems to access our platform without permission
- Interfere with the proper functioning of our services
6. Intellectual Property Rights
6.1 Our Content
All content on our platform, including but not limited to text, graphics, logos, videos, audio, software, and course materials, is the property of Zenotriavelo or our content providers and is protected by copyright, trademark, and other intellectual property laws.
6.2 User-Generated Content
If you submit, post, or upload content to our platform (such as discussion posts, reviews, or assignments), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with operating and promoting our services.
You retain ownership of your content but represent and warrant that you have all necessary rights to grant us this license.
7. Privacy and Data Protection
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
8. Third-Party Links and Services
Our platform may contain links to third-party websites, services, or resources. We do not endorse and are not responsible for the content, accuracy, or practices of third-party sites. Your interactions with third-party services are governed by their respective terms and policies.
9. Disclaimers and Limitations of Liability
9.1 Service Availability
Our services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, secure, or error-free operation of our platform. We may suspend or terminate services for maintenance, updates, or other reasons without prior notice.
9.2 Educational Outcomes
While we strive to provide high-quality educational content, we make no guarantees regarding specific learning outcomes, career advancement, certification validity, or professional success resulting from course completion.
9.3 Limitation of Liability
To the maximum extent permitted by law, Zenotriavelo and its affiliates, instructors, and partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our services, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Zenotriavelo, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
- Your use of our services
- Your violation of these Terms of Use
- Your violation of any rights of another party
- Your content or conduct on our platform
11. Termination
We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause, and with or without notice, for conduct that we believe:
- Violates these Terms of Use
- Is harmful to other users, instructors, or our business operations
- Exposes us to legal liability
- Is fraudulent or involves unauthorized use
You may terminate your account at any time by contacting us. Upon termination, your right to access courses and content will cease immediately.
12. Dispute Resolution
Any disputes arising from these terms or your use of our services shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration or in accordance with applicable consumer protection laws in your jurisdiction.
13. General Provisions
13.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional terms presented at the time of purchase or enrollment, constitute the entire agreement between you and Zenotriavelo regarding your use of our services.
13.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.3 Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
13.4 Assignment
You may not assign or transfer these terms or your account without our prior written consent. We may assign these terms without restriction.
13.5 Headings
Section headings are for convenience only and do not affect the interpretation of these terms.
14. Contact Information
If you have questions, concerns, or complaints regarding these Terms of Use, please contact us:
Zenotriavelo
Macpherson St, Mosman NSW 2088, Australia
Email: support@zenotriavelo.com
Phone: +61262410985
By using our services, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.